Privacy Policy for Emerald Isle Explorers

Emerald Isle Explorers (referred to as "we", "us", or "our online platform") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and disclose information when you use our services, including tourism, package tours, custom travel itineraries, travel insurance, visa assistance, corporate travel management, group travel planning, and adventure tourism. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

• Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
  • Name, date of birth, gender
  • Contact details (postal address, phone number, email address)
  • Payment information (credit/debit card numbers, billing address)
  • Passport details, visa information, nationality, travel preferences (e.g., dietary requirements, medical conditions relevant to travel)
  • Information related to your bookings and purchases with us
• Usage Data: We may also collect information on how our service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

Emerald Isle Explorers uses the collected data for various purposes:

• To provide and maintain our service, including processing your tour bookings, flight and accommodation reservations, and other travel arrangements.
• To manage your account and provide customer support related to your travel plans.
• To notify you about changes, updates, or cancellations related to your bookings or our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To improve and personalize your experience on our online platform by understanding how our users interact with our services.
• To monitor the usage of our service and detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
• For internal business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

Disclosure of Your Information

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation or respond to valid requests by public authorities (e.g., a court or a government agency).
• Protect and defend the rights or property of Emerald Isle Explorers.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

We also share your data with third parties necessary for the provision of our services, such as airlines, hotels, tour operators, travel insurance providers, visa processing agents, and other service providers. We only share information strictly necessary to fulfill your travel arrangements.

Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Emerald Isle Explorers aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Emerald Isle Explorers relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us using the contact details provided below.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail:
• Emerald Isle Explorers
• 2847 Grand Canal Quay, Floor 3
• Dublin, County Dublin, D02 X232
• Ireland